Privacy Policy
At MARUTI FOODS AND BAKERY SOLUTIONS, we value and respect the privacy of our customers. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website and services. By accessing or using our website, you agree to the practices described in this policy.
Shipping and Delivery
1. Shipping Policy
At Maruti Baker's Mart, we ensure that your products are delivered promptly and in optimal condition. Our shipping policies are designed to meet your needs with efficiency and clarity.
- Delivery Locations: Currently, we only ship within India. We are working on expanding our services to other regions.
- Shipping Costs: Shipping charges are calculated based on your location and the total weight of your order. The final shipping cost will be displayed at checkout.
- Free Shipping: We offer free shipping on orders over a specific amount, which will be mentioned during the checkout process.
2. Delivery Time
We strive to deliver your products as quickly as possible:
- Standard Delivery: Orders are usually delivered within 3-7 business days, depending on your location.
- Expedited Shipping: If you choose expedited shipping, delivery will occur within 1-3 business days. Additional fees will apply.
- Delivery Delays: While we aim for prompt delivery, delays can occur due to unforeseen circumstances, such as bad weather, courier issues, or stock availability.
3. Order Tracking
Once your order is shipped, you will receive a confirmation email with tracking information. You can use this information to monitor your order's status via the courier's website.
4. Failed Delivery Attempts
If the courier service fails to deliver your package after multiple attempts, the package will be returned to us. In such cases, we will contact you to arrange a re-delivery, which may incur additional shipping costs.
5. Damaged or Missing Items
If your order arrives damaged, incomplete, or if there is a mistake with your delivery, please contact our customer support team within 48 hours of receipt. We will investigate the issue and arrange for a replacement or refund if necessary.